Refund Policy

All Sales Are Final

All purchases made at Zoella Jewelry are final sale. We do not accept returns, exchanges, or issue refunds for any reason once an order has been placed and confirmed.

We encourage you to review your order carefully — including size, style, and quantity — before completing your purchase. If you have any questions about a product, please contact us before buying and we will be happy to assist.

No Returns

We do not accept returns under any circumstances. Once your order has been confirmed and payment processed, the sale is complete.

No Exchanges

We do not offer exchanges for different sizes, styles, or any other reason. Please ensure your selection is correct at the time of purchase.

Questions Before You Buy?

We are always happy to help before a purchase is made. Reach us at zoeoro203@gmail.com or call (203) 613-0404.